Privacy Policy

At Zouthern Spicekart, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, and business details provided during registration.
• Financial Data: Bank account details and GST information necessary to facilitate auction payouts and transactions.
• Device Data: IP address, browser type, and operating system when you access our platform.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information to:

• Create and manage your account.
• Process your auction bids, purchases, and secure payments.
• Send you email and SMS notifications regarding your account or trade status.
• Improve platform efficiency and monitor against fraudulent activities.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information in the following situations:

• By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process or investigate potential violations of our policies.
• Third-Party Service Providers: With trusted logistics partners and payment processors necessary to fulfill your trade agreements.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to any inaccurate data, or request the deletion of your account by contacting our support team at enquiries.zouthern@gmail.com.